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  • Hyatt Regency Minneapolis’ Samson Desta Earns a Meet Minneapolis Hospitality Hero Award

     
    POSTED March 8, 2017
     

Samson Desta, a room service attendant for the Hyatt Regency Minneapolis, was awarded the Hospitality Hero award by Meet Minneapolis Convention and Visitors Association. The award is given out quarterly to members of the Minneapolis hospitality community who are nominated by their colleagues.

“Desta embodies authentic hospitality and is a great ambassador for Hyatt and for Minneapolis," says Vince Vito, director of sales and marketing.

The Hospitality Hero award recognizes an individual or company that has made an impact on Minneapolis through their work in the industry. For more information about Meet Minneapolis head to Minneapolis.org.

“Samson listened and understood my needs and delivered more than just a meal, he delivered an experience that made me feel special and welcome,” says meeting connections sales manager, Michael Rudy. “It was Samson’s effort in taking the extra few minutes to have a conversation that truly reinforced our commitment to the Hyatt’s purpose through the foundation of care.”

 

1. The building that is now the AAA Four Diamond-rated Kimpton Grand Hotel Minneapolis was originally constructed in 1915 as the Minneapolis Athletic Club—a high-end athletic and business club. The Grand Hotel opened in 2000 after a major renovation, and Kimpton Hotels & Restaurants took over management in 2010 and underwent a full renovation that completed in 2011.

 

Here’s the one question you might want to avoid asking Robbie Harrell when you see one of his sculptures at an event: “Is that real ice?” The CEO of Minnesota Ice Sculptures says his com - pany’s sculptures are so clear and precisely carved that they prompt that question at every event they’re displayed. “Once people realize it really, truly is carved from ice, they’re excited about it,” he says. “There are always lots of selfies with the ice sculpture.”

 

Associations North, the association for associations in Minnesota, North Dakota and South Dakota, infused excitement, creativity and innovation into its one-day Meeting Planners Symposium on Nov. 9 at Hyatt Regency Minneapolis with its open layout, new room sets, quick 30-minute sessions, hub groups and more. Keynote speaker Tamara G. Kleinberg disrupted the status quo with her “Think Sideways” presentation that introduced new tools to and generate inventive ideas.