Samson Desta, a room service attendant for the Hyatt Regency Minneapolis, was awarded the Hospitality Hero award by Meet Minneapolis Convention and Visitors Association. The award is given out quarterly to members of the Minneapolis hospitality community who are nominated by their colleagues.
“Desta embodies authentic hospitality and is a great ambassador for Hyatt and for Minneapolis," says Vince Vito, director of sales and marketing.
The Hospitality Hero award recognizes an individual or company that has made an impact on Minneapolis through their work in the industry. For more information about Meet Minneapolis head to Minneapolis.org.
“Samson listened and understood my needs and delivered more than just a meal, he delivered an experience that made me feel special and welcome,” says meeting connections sales manager, Michael Rudy. “It was Samson’s effort in taking the extra few minutes to have a conversation that truly reinforced our commitment to the Hyatt’s purpose through the foundation of care.”